Frostburg State University Conference Services Earns One-Stop Shop Certification

Apr 21, 2023 9:00 AM

Frostburg State University has earned One-Stop Shop Certification through the Association of Collegiate Conference and Events Directors – International (ACCED-I), the only professional association dedicated to collegiate conferences and events. One-Stop Shop certification recognizes collegiate operations that deliver one point of contact for all services, one all-encompassing contract and one itemized bill to meeting planners, thus streamlining the coordination to match the practices of convention facilities and finer hotels more closely.

“The One-Stop Shop Certification demonstrates our commitment to providing exceptional customer service and professionalism,” says Allen Flanagan, FSU Director of Student Auxiliary Services. “By offering a streamlined experience with one contact, one contract and one bill, clients can expect a hassle-free experience and focus on their event’s success rather than worrying about the logistics.” Flanagan continued, “It is one more way we exemplify Cool Summer Nights…Warm Mountain Hospitality.”

The process required for certification includes documentation of proposals, contracts, invoices and marketing materials that demonstrate adherence to One-Stop Shop principles. Client references are also required for successful certification. ACCED-I certification must be renewed every five years assuring the highest standards of One-Stop certification are maintained after the initial certification.

For more information about One-Stop Shop certification and a listing of all certified institutions, visit the ACCED-I web site.

About ACCED-I

The Association of Collegiate Conference and Events Directors-International was founded in 1980 and currently has a membership of over 1,100 professionals at educational institutions around the world. ACCED-I’s mission is to promote and advance the collegiate conference and events profession and set industry standards of excellence.